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Troubleshooting

Common issues and how to fix them.

πŸ”§ Extension not loading

  • βœ“Refresh the page (Ctrl/Cmd + R)
  • βœ“Disable other extensions temporarily
  • βœ“Clear browser cache and cookies
  • βœ“Reinstall the extension

πŸ”§ Migration fails / times out

  • βœ“Make sure you're logged into both source and destination LLM
  • βœ“Wait for the destination page to fully load before migrating
  • βœ“Try migrating fewer messages at a time
  • βœ“Check your internet connection

πŸ”§ Messages not appearing after migration

  • βœ“Some LLMs have rate limitsβ€”wait a few seconds between migrations
  • βœ“Refresh the destination page
  • βœ“Check if the conversation was created (scroll up)

πŸ”§ Code blocks look broken

  • βœ“Use "Deep Copy" mode for better formatting preservation
  • βœ“Pro/Premium users get better code block handling
  • βœ“Some LLMs don't support all markdown features

πŸ”§ Quota not updating

  • βœ“Quota updates after successful migration, not when initiated
  • βœ“Daily reset happens at midnight UTC
  • βœ“Check Settings β†’ About for current quota

Error Codes

CodeMeaning
E001Authentication failed. Please sign in again.
E002Daily quota exceeded. Upgrade or wait for reset.
E003Destination LLM not supported on your plan.
E004Network error. Check your connection.
E005Rate limited by LLM. Wait and try again.

Still having issues?

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